Shipping policy
Delivery Policy
Last updated: September 11, 2026
1. Order Processing
All products sold by everlife are digital and delivered electronically. No physical item is shipped. Orders are processed automatically and your download link is sent to the email address provided at checkout as soon as payment is confirmed, usually within a few minutes. You will receive an email notification containing your access link.
2. Access to Your Files
Your download link remains active for 30 days from the date of purchase and allows up to 5 downloads. We recommend saving the files to your device or cloud storage as soon as you receive them. If your link expires or reaches the download limit, email us at contact@everlife-foundation.online with your order number and we will reissue it free of charge.
3. Delivery Costs
There are no shipping or delivery charges. The price shown at checkout is the full price of your digital product.
4. Delivery Confirmation
Your confirmation email is your proof of delivery and contains your order number and download link. If it has not arrived within a few minutes, please check your spam, promotions, and junk folders, and make sure your inbox is not full.
5. Taxes
For consumers in the European Union, VAT on digital products is included in the price shown at checkout where we are required to collect it. Because nothing is shipped physically, no customs fees or import duties apply to your order.
6. Delivery Delays
In rare cases, delivery may be delayed by a few hours while your payment is verified by our payment processor, or by temporary issues with your email provider. If you have not received your product within 24 hours of purchase, contact us at contact@everlife-foundation.online and we will resend it.
7. Lost or Inaccessible Files
If you lose your files, delete them by accident, or your link stops working, contact us at contact@everlife-foundation.online with your order number and we will reissue your download link free of charge.